Terms & Conditions
Welcome to ATV 3D Print.
These Terms & Conditions govern your use of the ATV 3D Print website and your purchase or use of our products and services.
By accessing our website, submitting an enquiry, requesting a quotation, placing an order, uploading a design, or purchasing our products or services, you agree to be bound by these Terms & Conditions.
If you do not agree with these terms, please do not use our website or services.
1. About ATV 3D Print
ATV 3D Print provides 3D-printing, custom manufacturing, prototyping, 3D-design, and related services.
Our services may include:
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Custom 3D printing
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Prototype manufacturing
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Functional parts
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Replacement parts
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Custom models
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Personalised products
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Small-batch production
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3D modelling and CAD services
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Other products or services described on our website
2. Eligibility
By using our website or placing an order, you confirm that:
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You are legally capable of entering into a binding agreement under applicable law.
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The information you provide is accurate and complete.
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You will use our products and services only for lawful purposes.
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You will comply with all applicable laws and regulations.
If you are placing an order on behalf of a company or organisation, you confirm that you have the authority to do so.
3. Products and Services
We make reasonable efforts to ensure that product descriptions, images, specifications, dimensions, colours, and other information displayed on our website are accurate.
However, because many of our products are manufactured using 3D-printing processes, minor variations may occur.
These may include:
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Minor dimensional variations
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Layer lines
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Visible print layers
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Small surface imperfections
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Minor marks from support removal
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Slight variations in colour or finish
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Differences between screen images and actual product colours
Such characteristics may be inherent to the 3D-printing process and may not constitute manufacturing defects.
4. Custom and Made-to-Order Products
Many ATV 3D Print products may be manufactured specifically according to customer requirements.
For custom orders, the customer is responsible for providing accurate:
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Dimensions
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Measurements
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Specifications
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Design files
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Reference images
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Text
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Logos
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Colour requirements
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Other relevant instructions
We are not responsible for errors resulting from incorrect information supplied by the customer.
Once production has started, modifications may not be possible or may incur additional charges.
5. Design Approval
For certain custom projects, we may provide a digital preview, drawing, render, or other representation for customer approval.
Where approval is requested, production may begin after the customer confirms the design.
Once a design has been approved, ATV 3D Print will manufacture the product based on the approved specifications.
Changes requested after approval may result in additional design, material, production, or shipping charges.
6. Quotations and Pricing
For custom projects, we may provide a quotation based on the information available at the time of enquiry.
A quotation may depend on:
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Material
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Product dimensions
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Weight
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Printing time
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Design complexity
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Quantity
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Finishing requirements
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Packaging
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Shipping destination
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Other project requirements
A quotation is valid for [X days], unless otherwise stated.
We reserve the right to revise a quotation if the project specifications change or if significant additional work is required.
7. Orders
An order is considered accepted only after ATV 3D Print has confirmed the order and, where applicable, received the required payment.
We reserve the right to refuse or cancel an order in circumstances including:
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Product unavailability
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Incorrect pricing or listing information
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Technical limitations
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Inability to manufacture the requested product
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Suspected fraudulent activity
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Violation of these Terms & Conditions
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Legal or safety concerns
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Requests involving prohibited products or activities
If we cancel an order after receiving payment, an applicable refund will be processed according to our Returns & Refund Policy.
8. Payment
Payment must be made using the payment methods made available by ATV 3D Print.
For custom orders, we may require:
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Full payment in advance; or
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A partial advance payment before production begins.
The payment requirements will be communicated before order confirmation.
Production may not begin until the required payment has been received.
9. Taxes
Prices may or may not include applicable taxes, depending on how prices are displayed on the website or quotation.
Applicable taxes, including GST where applicable, may be charged in accordance with applicable law.
Where required, appropriate tax documentation may be provided.
10. Shipping and Delivery
Shipping and delivery are subject to our Shipping & Delivery Policy.
Estimated delivery times are provided for guidance and are not guaranteed unless specifically agreed otherwise in writing.
Delivery may be affected by:
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Production requirements
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Courier delays
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Weather
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Public holidays
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Incorrect addresses
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Transportation disruptions
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Events outside our reasonable control
Customers are responsible for providing a complete and accurate delivery address.
11. Cancellation of Orders
Cancellation rights may vary depending on the type and stage of the order.
For standard products that have not yet been dispatched, cancellation may be possible subject to our Cancellation Policy.
For custom or made-to-order products, cancellation may not be possible once:
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Production has started;
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Materials have been prepared or consumed;
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Custom design work has been completed; or
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The product has been manufactured.
Any eligible refund will be handled according to our Returns & Refund Policy.
12. Returns and Refunds
Returns and refunds are subject to our Returns & Refund Policy.
Due to the custom nature of many ATV 3D Print products, custom-made products may not be eligible for return simply because the customer changes their mind or no longer requires the product.
However, this does not limit any rights or remedies that cannot legally be excluded under applicable law.
13. Product Inspection
Customers should inspect products promptly after delivery.
If a product arrives damaged, defective, or materially different from what was ordered, the customer should contact us within [24/48] hours of delivery and provide relevant photographs, videos, and order information.
We may request additional information to assess the issue.
14. 3D Printing Limitations
3D printing is an additive manufacturing process and may have inherent limitations.
Depending on the technology and material used, products may exhibit:
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Layer lines
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Support marks
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Minor surface imperfections
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Warping
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Shrinkage
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Small dimensional variations
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Colour variations
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Visible seams
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Differences between individual prints
We will make reasonable efforts to produce products according to the agreed specifications, but absolute perfection or zero variation cannot always be guaranteed.
15. Customer-Provided Designs and Files
Customers may submit 3D models, CAD files, drawings, photographs, logos, artwork, or other materials.
By submitting such material, you confirm that:
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You own the material or have the necessary rights and permissions to use it.
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You have permission to have the material reproduced or manufactured.
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The material does not knowingly infringe another person's intellectual property rights.
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The material does not violate applicable law.
You remain responsible for the content and legality of materials you submit.
ATV 3D Print does not claim ownership of customer-owned designs merely because they are submitted to us for manufacturing.
16. Intellectual Property
All intellectual property relating to the ATV 3D Print website and its original content remains the property of ATV 3D Print or its respective licensors unless otherwise stated.
This may include:
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Website content
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Logos
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Branding
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Product photographs
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Original product designs
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Graphics
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Text
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Marketing materials
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Original 3D models owned by ATV 3D Print
You may not reproduce, copy, distribute, modify, sell, or commercially exploit our intellectual property without prior written permission.
17. Customer Intellectual Property
Where a customer provides their own design or intellectual property, ownership remains with the customer or the relevant rights holder.
However, you grant ATV 3D Print the limited right to use the submitted materials as reasonably necessary to:
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Review the project
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Prepare quotations
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Modify files for manufacturing where authorised
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Produce the requested item
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Perform quality checks
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Complete the order
We will not knowingly use your private design for unrelated commercial purposes without your permission, except where otherwise agreed or required by law.
18. Prohibited Orders
ATV 3D Print may refuse to manufacture or supply products that we reasonably believe:
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Violate applicable law
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Infringe intellectual property rights
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Facilitate illegal activity
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Are intended for unlawful purposes
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Present unreasonable safety risks
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Fall outside our manufacturing capabilities
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Are otherwise inappropriate for our services
We reserve the right to cancel such orders.
Where appropriate, refunds will be handled in accordance with our refund policy and applicable law.
19. Intended Use of Products
Unless expressly stated otherwise, our products are intended for general-purpose use and are not automatically certified for critical applications.
Customers should not rely on an ATV 3D Print product for applications where failure could reasonably result in serious injury, death, significant property damage, or other critical consequences unless the product has been specifically designed, tested, and approved for that application.
Examples may include certain:
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Safety-critical components
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Medical applications
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Aviation components
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Automotive safety components
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Structural components
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Load-bearing applications
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Electrical safety components
Customers are responsible for determining whether a printed product is suitable for their intended application.
20. Third-Party Services
Our website may contain links to or integrations with third-party services such as payment gateways, courier companies, social media platforms, analytics providers, or other services.
We are not responsible for the content, availability, security, or policies of third-party services.
Use of third-party services may be subject to their own terms and policies.
21. Website Availability
We make reasonable efforts to keep our website available and functional.
However, we do not guarantee that the website will always be:
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Available
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Error-free
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Secure
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Free from interruptions
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Free from technical issues
We may temporarily suspend or modify the website for maintenance, upgrades, security reasons, or other operational requirements.
22. Accuracy of Website Information
We attempt to keep product information, pricing, availability, images, and specifications accurate.
However, occasional errors may occur.
We reserve the right to correct errors and update information without prior notice.
If an obvious pricing or product information error affects an order, we may contact the customer to confirm whether they wish to proceed at the corrected price.
23. Limitation of Liability
To the maximum extent permitted by applicable law, ATV 3D Print will not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of our products or services.
This may include loss of:
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Profits
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Revenue
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Business opportunities
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Data
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Production time
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Business interruption
Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
24. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold ATV 3D Print, its owners, employees, contractors, and service providers harmless from claims, losses, damages, liabilities, or expenses arising from:
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Your misuse of our products or services
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Your violation of these Terms & Conditions
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Materials or designs you provide
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Your infringement of another person's intellectual property rights
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Your unlawful use of our products or website
25. Force Majeure
ATV 3D Print will not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control.
These circumstances may include:
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Natural disasters
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Fire
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Flood
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Severe weather
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War
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Government restrictions
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Public emergencies
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Strikes
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Transportation disruptions
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Power outages
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Internet or infrastructure failures
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Supplier disruptions
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Courier disruptions
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Other force majeure events
26. Privacy
Your use of our website and services is also subject to our Privacy Policy, which explains how we collect and process personal information.
27. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Subject to applicable law, disputes arising in connection with these Terms & Conditions or our services shall be subject to the jurisdiction of the appropriate courts located in [City, State, India].
28. Changes to These Terms
ATV 3D Print may update these Terms & Conditions from time to time.
Changes will become effective when the updated Terms & Conditions are published on our website, unless otherwise stated.
The "Last Updated" date at the top of this page will indicate when the terms were most recently revised.
Your continued use of our website or services after an update constitutes acceptance of the revised terms to the extent permitted by applicable law.
29. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
ATV 3D Print
Email: info@atv3dprint.com
Phone/WhatsApp: 8800001716
Address: 459/12 JACOBPURA GURGAON HARYANA
Website: atv3dprint.com
For order-related enquiries, please include your order number whenever possible.
ATV 3D Print
Your Idea. Our Technology. A Real Product.